Privacy Policy

Last updated: February 2026

Introduction

Alex Pavlov ("we," "our," or "us") operates setup.alexdyn.com and provides ClawdBot installation services. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with GDPR and other applicable data protection laws.

Information We Collect

We collect the following types of information:

  • Contact information (name, email address)
  • Payment information (processed securely through Stripe)
  • VPS access credentials (only during setup, deleted after completion)
  • Communication records (support emails, strategy calls)
  • Technical information (IP address, browser type) for security purposes

How We Use Your Information

We use your information to:

  • Provide ClawdBot installation and support services
  • Process payments and issue refunds
  • Communicate about your service
  • Improve our services
  • Comply with legal obligations

Data Storage and Security

Your data is stored securely in EU-based servers. VPS access credentials are encrypted and deleted immediately after setup completion. Payment information is handled exclusively by Stripe and never stored on our servers. We implement industry-standard security measures to protect your personal information.

Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at support@alexdyn.com

Third-Party Services

We use Stripe for payment processing. Stripe has its own privacy policy and data handling practices. We may also use VPS providers (as specified by you) to host your ClawdBot installation. We do not share your data with any other third parties without your explicit consent.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. VPS access credentials are deleted within 24 hours of setup completion. Support emails are retained for 3 years for service quality purposes.

Contact

For privacy-related inquiries or to exercise your rights:

Alex Pavlov
Lisbon, Portugal
Email: support@alexdyn.com